Frequently Asked Questions

All referals are considered based on how manageable the risks are. We consider families with complex histories and concerns such as, substance mis-use, criminality, victims and perpetrators of domestic abuse, non-offending partners of sexual offenders, non-accidential injuries, fabricated illness, poor mental health, learning difficulites, alternative to custody for non-violent offenders, history of neglect, FGM.

Local Authorities, Legal Representatives, Children's guardians, Porfessionals working with families/children.

Fees available upon request, however our fees are inclusive of support, midpoint and final assessment and learning programs. Cost is based on support need and flexible to reflect this.

This depends on the risks and instructions from the Local Authority, but usually not straight away.

Yes. We have assessed single fathers, fathers as part of a couple, within the residential and within our community properites. We conduct matching assessments, if it is felt that having a male residing in the residential center would be too high risk, distressing or disruptive, they may be offered one of our community properties to live in, visiting the center for daily family contact, interventions and assessment sessions.

We are working towards the Welsh Offer, and have one Welsh speaking social worker as well as welsh speaking support workers. We have worked with families from Poland, Ukrain, Sudan, Sri Lanka, Tunisia, Pakistan to name but a few, who spoke little or no English. For these families we have developed communication strategies and Local Authorities commission translation/interpreter services where required for assessment sessions, interventions and meetings to make sure these families are able to access the service and engage in the assessment process as much as possible.